Business Administration Punjab PMS Paper I 2020

PUNJAB PUBLIC SERVICE COMMISSION

COMBINED COMPETITIVE EXAMINATION

FOR RECRUITMENT TO THE POSTS OF PROVINCIAL MANAGEMENT SERVICE-2020

SUBJECT: BUSINESS ADMINISTRATION (PAPER-I)

TIME ALLOWED: THREE HOURS(MAXIMUM MARKS: 100

NOTE:I. All the parts (if any) of each Question must be attempted at one place instead of at different places

II. Write Q. No. in the Answer Book in accordance with Q. No. in the Q. Paper.

III. No Page/Space be left blank between the answers. All the blank pages of Answer Book must be crossed.

IV. Extra attempt of any question or any part of the question will not be considered.

Attempt FIVE Questions in all. Attempt in Urdu or English.

Q No.1 Explain the following trends that have changed the managerial perspective: (4X5=20 Marks)
(a) Technological Advancements (b) Increased Cross-cultural Diversity (c) Corporate Sustainability (d) Customer Awareness

Q No.2 Explain the Strategic Management Process of the business organizations. What is the importance of SWOT analysis in this process? (10+10=20 Marks)

Q No.3 Explain the following basic Principles of Management presented by Henry Fayol in today’s business environment: (4X5= 20 Marks)
(a) Equity (b) Centralization (c) Balancing Authority and Responsibility (d) Initiative

Q No.4 What is the importance of Performance Management System in an organization? Discuss at least three methods of employee appraisals (10+10=20 Marks)

Q No.5 Explain Kurt Lewin’s theory of Organizational Change by describing the different stages of the change process. (20 Marks)

Q No.6 What is the difference between Recruitment and Selection? Discuss how does negligent hiring influence the organizational working and how can managers avoid it? (5+15 = Marks)

Q No.7 Explain the following cultural dimensions of an organization: (4X5=20 Marks)
(a) Aggressiveness (b) Ethics (c) Team work (d) People Orientation

Q No.8 Explain the different forms of leadership powers with examples (20 Marks)