PUNJAB PUBLIC SERVICE COMMISSION
COMBINED COMPETITIVE EXAMINATION
FOR RECRUITMENT TO THE POSTS OF
PROVINCIAL MANAGEMENT SERVICE, ETC -2025
SUBJECT: BUSINESS ADMINISTRATION (PAPER-I)
TIME ALLOWED: THREE HOURS
MAXIMUM MARKS: 100
NOTE:
i. All the parts (if any) of each Question must be attempted at one place instead of at different places.
ii. Write Q. No. in the Answer Book in accordance with Q. No. in the Q. Paper.
iii. No Page/Space be left blank between the answers. All the blank pages of Answer Book must be crossed.
iv. Extra attempt of any question or any part of the question will not be considered.
Note: Attempt FIVE Questions in all. Attempt in Urdu or English.
Q. No. 1: If you had to pinpoint the year modern management theory was born, 1911 might be a logical choice. During that era important contributions to scientific management theory were made by Frederick W. Taylor and Frank and Lillian Gilbreth. Briefly describe their contribution in management theory and practices.
Q. No. 2: The Global Leadership and Organizational Behavior Effectiveness (GLOBE) program is an ongoing research program that extended Hofstede’s work by investigating cross-cultural leadership behaviors and giving managers additional information to help them identify and manage cultural differences. Write a detailed note on GLOBE perspective of cultural dimensions.
Q. No. 3: Everything organizational members do should be oriented toward achieving goals. These goals can be set either through a traditional process or by using Management by Objectives (MBO). Write a note on various approaches of organizational goal setting.
Q. No. 4: When is a mechanistic structure preferable and when is an organic one more appropriate? Briefly describe contingency factors which affect organizational design.
Q. No. 5:
a) Briefly describe the different selection tools that work best for different jobs.
b) Narrate various traditional and technology-based training methods that Pakistani managers might use.
Q. No. 6: Describe the Myers Briggs Type Indicator® (MBTI) and the Big Five Model used to identify traits that best describe personality.
Q. No. 7: How job characteristics model (JCM) can provide an effective framework for managers to design motivating jobs.
Q. No. 8:
a) Contrast service organizations from manufacturing organizations giving appropriate examples.
b) What strategic role the operations management can play in value creation?